RECEPTIONIST

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

FSA

HSA

short term disability

Life insurance

401k

Personal time off

Associate discount program

associate referral program

Company team building events

Fun giveaways

Job Description

Newark Toyota World, located in Newark, Delaware, is a premier automotive dealership known for its commitment to providing exceptional customer service and quality vehicle repair and maintenance. As a part of the Toyota family, the dealership prides itself on maintaining high standards in vehicle care, customer interaction, and employee development. With a strong emphasis on community involvement and customer satisfaction, Newark Toyota World offers a dynamic work environment where employees are valued and supported.

The role of Collision Center Receptionist at Newark Toyota World is a full-time position, operating Monday through Friday from 8 am to 5 pm. Thi... Show More

Job Requirements

High school diploma or equivalent preferred
Valid drivers license
Ability to pass a pre-employment background check and drug screening
Minimum of one year experience in a reception or administrative role
Ability to use a computer and multi-line phone
Excellent written and communication skills
Top notch organizational skills

Job Qualifications

High school diploma or equivalent preferred
Minimum of one year experience in a reception or administrative role
Ability to use a computer and multi-line phone
Excellent written and communication skills
Top notch organizational skills
Ability to maintain composure in stressful situations

Job Duties

Answer collision center telephones in a prompt friendly and courteous manner
Greet customers and demonstrate empathy and a sense of urgency for resolving their repair needs
Work with Collision Center management to develop and achieve challenging individual goals for improving administrative tasks and customer contact
Perform secretarial duties and clerical support
Collect and receipt funds for repair orders
Flag body shop hours
Notify insurance companies in the event of a re-inspection
Contact customers for follow up purposes
Perform filing typing and data entry as necessary
Maintain a safe driving record and assist in vehicle delivery or pickup
Attend periodic production and safety meetings
Follow all company policies and safety instructions
Actively participate in Toyota career training including online and instructor-led training
Promote a productive working relationship with others
Actively listen to concerns and respond to others needs
Speak clearly concisely and effectively
Foster open communication
Assist all Collision Center employees as necessary
Perform overlapping tasks or jobs
Adapt to changing procedures and processes
Maintain composure in stressful situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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