Receptionist

Corpus Christi, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Flexible Schedule

Professional development opportunities

Job Description

The Flour Bluff Branch of this financial institution, located in Corpus Christi, TX, offers a welcoming and professional environment dedicated to serving the local community's financial needs. This branch is part of a reputable credit union, renowned for its member-focused approach, innovative financial services, and commitment to excellence. Known for its personalized service, the credit union emphasizes community engagement, financial education, and comprehensive support for its members, creating a trusted relationship based on reliability and professionalism. As a credit union, it differs from traditional banks by prioritizing member benefits and community-oriented values over profit margins, making it an appealing choice... Show More

Job Requirements

High school diploma or GED
Minimum of 6 months customer service or reception experience
Credit union or financial experience preferred
Ability to manipulate wrist and hands for extended periods
Capable of standing for extended durations
Close vision acuity for reading documents and computer screen
Clear speech and good hearing for effective communication
Positive attitude and customer-focused mindset
Ability to use personal computer, scanner, cash advance machine, calculator, copier, debit card imprinter, ATM/ITM
Willingness to undergo and complete annual BSA/AML training

Job Qualifications

High school diploma or GED
At least 6 months of customer service or reception experience
Familiarity with credit union or financial industry preferred
Excellent verbal and written communication skills
Strong service-oriented and relationship-building abilities
Ability to anticipate and address member needs
Basic computer proficiency including use of Windows environment and common office equipment
Understanding of regulatory compliance requirements relevant to the role

Job Duties

Greet members and visitors as the official lobby greeter
Update lobby tracker and route members to appropriate credit union personnel or departments
Serve as ATM/ITM concierge providing assistance to members
Maintain neatness of main lobby area and ensure proper signage is displayed
Monitor lobby wait times and inform members accordingly to ensure timely assistance
Maintain familiarity with credit union products and services including features and benefits
Assist members with safe deposit box access and general account inquiries
Handle routine account services such as check orders, address changes, loan coupon requests, stop payments, and statement copies
Provide support for ATM/Debit card usage, enrollment, and e-services reset including online banking
Maintain and verify debit card inventory, issue and renew debit cards, and file related reports under dual control
Assist members with debit card disputes and explain smart card features and benefits
Support account maintenance requests and account research
Order supplies for the Member Service Department
Fulfill overflow clerical duties as needed within the branch
Manage incoming mail and schedule FedEx pickups
Prepare member documents as instructed by branch staff
Ensure compliance with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), and Member Due Diligence (MDD)
Complete annual BSA/AML compliance training
Perform other duties as assigned by branch management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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