Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Employee Discounts
Paid training
Supportive team environment
Opportunity for advancement
Job Description
Great Clips is a leading salon brand known for delivering convenient and quality hair care services to customers across North America. With a commitment to customer satisfaction, Great Clips operates numerous salon locations that focus on providing a welcoming and efficient experience for every client. Their business model emphasizes team collaboration and customer-first service to ensure that every visit is enjoyable and leaves clients wanting to return. Recognized for its accessible services and straightforward booking systems—including online check-in and a Wait Time Monitor—Great Clips offers a modern and customer-friendly approach to salon care. The company values creating positive experiences starting... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or reception preferred
- ability to work weekends and flexible hours
- strong communication skills
- ability to operate basic computer and phone systems
- positive attitude
- ability to work in a fast-paced environment
- commitment to great customer service
Job Qualifications
- High school diploma or equivalent
- experience in customer service or reception preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks simultaneously
- basic knowledge of retail products is a plus
- familiarity with phone systems and point of sale technology
- ability to work weekends and flexible hours
- positive attitude and willingness to learn
Job Duties
- Warmly greet customers
- communicate and educate the customer on Great Clips processes including online check-in and Wait Time Monitor
- process transactions and issue receipts
- provide general knowledge of retail products and make recommendations
- manage the flow of customers between check-in and the service
- maintain cleanliness and sanitation of the front desk and lobby area
- answer phone calls promptly and professionally
- inform customers about available services
- update customer records with contact information
- assist stylists in maintaining salon cleanliness and sanitation
- commit to working a flexible schedule including peak times
- dedicate to providing great customer service
- work efficiently in a fast-paced environment
- resolve customer issues effectively
Job Qualifications
Experience
No experience required
Job Location
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