Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Employee Discounts
Job Description
Five Star Senior Living is a nationally recognized provider of senior living communities dedicated to enriching the lives of older adults through compassionate care, vibrant social environments, and exceptional service. The company specializes in creating vibrant living experiences that foster engagement, independence, and wellness for seniors across multiple states. Known for its commitment to quality, Five Star Senior Living offers a variety of senior living options such as assisted living, memory care, and independent living, designed to meet the diverse needs of its residents. The organization believes that the people they employ are the essential link to fulfilling their mission,... Show More
Job Requirements
- Must be at least 18 years of age
- must pass State and Company criminal background and drug screens
- demonstrates effective time management skills
- high school diploma or equivalent
- previous experience in concierge, receptionist, or customer service role, preferably in senior living or hospitality
- strong interpersonal and communication skills
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- ability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in a concierge, receptionist, or customer service role, preferably in senior living or hospitality
- strong interpersonal and communication skills
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- assist residents with transportation arrangements, dining reservations, event bookings, and other personal services
- coordinate with local service providers to arrange services such as dry cleaning, housekeeping, and maintenance
- provide information and recommendations about local attractions, services, and amenities
- answer and direct incoming calls promptly and professionally, taking messages as necessary
- manage front desk operations, ensuring the area is neat, organized, and welcoming
- maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- handle inquiries and provide accurate information about the community, including services, events, and policies
- assist with the coordination and communication of resident activities and events
- support residents with minor administrative tasks such as scheduling appointments and making copies
- manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- maintain inventory of office and concierge supplies, placing orders as needed
- assist with the preparation and distribution of resident newsletters and notices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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