Live Urgent Care

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Benefits

competitive pay
performance-based incentives
opportunities for growth
Comprehensive benefits package
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
supportive work environment
Training and development opportunities

Job Description

Live Urgent Care is a dynamic healthcare provider committed to delivering high-quality, patient-centered medical services in a fast-paced, professional environment. Established with the mission to offer exceptional care, Live Urgent Care prioritizes not only medical excellence but also a positive experience for every patient who walks through its doors. The organization operates as an urgent care clinic, serving diverse community members who require prompt and efficient healthcare solutions without the need for prior appointments or extended wait times. The team at Live Urgent Care is dedicated to fostering a welcoming and supportive atmosphere, ensuring that patients feel comfortable and cared... Show More

Job Requirements

  • Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role
  • high school diploma required
  • excellent verbal and written communication skills
  • strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
  • proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus
  • strong organizational and multitasking abilities
  • ability to work in a fast-paced environment and handle high patient volumes
  • understanding of medical terminology and EMR systems
  • strong communication and interpersonal skills
  • excellent attention to detail and ability to thrive in a fast-paced environment
  • ability to work independently or as part of a team
  • proficient with common PC applications, including Internet, Email, and Microsoft Office
  • excellent customer service skills
  • ability to multitask, prioritize, and manage time effectively
  • exceptional verbal and written communication skills
  • occasionally required to sit
  • occasionally required to walk
  • occasionally required to reach with hands and arms
  • occasionally required to lift moderate weights (25-50 pounds)
  • finger dexterity required
  • hand coordination required

Job Qualifications

  • Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role
  • high school diploma required
  • excellent verbal and written communication skills
  • strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
  • proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus
  • strong organizational and multitasking abilities
  • ability to work in a fast-paced environment and handle high patient volumes

Job Duties

  • Greet patients warmly and assist with check-in and check-out processes
  • answer phone calls and direct inquiries to the appropriate departments
  • register patients, verify insurance, and collect payments
  • maintain patient records with accuracy and confidentiality
  • schedule appointments and manage the office calendar
  • assist medical staff with various administrative tasks as needed
  • ensure the office environment remains clean, organized, and welcoming
  • handle patient concerns with empathy and professionalism
  • collaborate with team members to ensure excellent patient care and operational efficiency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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