Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid sick time
Paid Time Off
Life insurance
short-term disability
long-term disability
Flexible spending account
Health spending account
401(k) with match
Employee assistance program
Inclement weather days
Student Loan Forgiveness
Job Description
NARA Northwest is a dedicated non-profit organization committed to providing comprehensive education, physical and mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. Established with a mission to enhance the lives of Native American and Alaska Native communities, NARA NW operates with a compassionate, community-first approach. The organization runs multiple programs that cover medical and dental care, addiction treatment, housing assistance, and enrichment initiatives, employing over 450 professionals to deliver high-quality services. With a focus on culturally sensitive care and community support, NARA NW stands as a pillar of... Show More
Job Requirements
- High school graduate or equivalent
- at least one year of experience working in an office setting including operating a multi-line phone
- ability to type 50 words per minute with accuracy
- current CPR certification or ability to become certified within 30 days of hire
- ability to lift minimum of 50 pounds
- ability to pass pre-employment or for cause drug tests
- ability to pass criminal background and DMV checks
- ability to work effectively with clients and staff in a residential environment
- ability to maintain professional healthy boundaries
- ability to work collaboratively and respectfully with diverse populations
- if in recovery, must have minimum two years sobriety/clean time
Job Qualifications
- At least one year's experience working in an office setting including operating a multi-line phone
- experience in medical office setting and/or social service agency preferred
- experience working in an alcohol and drug addiction program
- understanding of 12-step philosophy
- high school graduate or equivalent
- ability to type 50 words per minute with accuracy
- superior organizational, multi-tasking, and prioritization skills
- ability to lift minimum of 50 pounds
- effective written and oral communication skills
- current CPR certification or ability to become certified within 30 days of hire
- ability to work effectively in residential environment with clients and staff
- serve as positive role model for clients and staff members
- ability to maintain professional healthy boundaries with clients and staff members, and treat each individual with respect and dignity
- ability to provide support and direction to staff
- ability to triage issues and problems and mobilize staff to respond
- work collaboratively with clients, other NARA staff, and team members, treating everyone with respect and dignity at all times
- experience working within the Native American/Alaska Native community is considered a plus
- if in recovery, must have a minimum of two years sobriety/clean time
Job Duties
- Provide client support as required
- answer multi-line phone system, direct calls, take messages
- schedule client appointments by maintaining schedules and calendars
- sort, screen, and distribute incoming mail and process outgoing mail
- facilitate client medication call, maintain all medication sheets, and document proper distribution of medications
- perform typing assignments, data entry and general office support as assigned
- coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records
- provide administrative support to other Totem Lodge-based programs
- cover front desk reception duties
- notify counselors of client's progress or problems
- keep daily log of pertinent events
- prepare files and intake packets for incoming clients
- make appropriate referrals
- maintain facility in a clean, orderly fashion while on duty
- perform regular sweeps of facility, poison checks, client checks, and ground checks
- follow orientation procedures for all new admissions or re-admissions
- orientate new clients to treatment and review client handbook with client
- assist with new admissions such as preparing assigned rooms and bed linens, admission packs, personal belongings search, and heat treatment
- attend staff meetings as assigned
- maintain client confidentiality in conformance with program guidelines and federal law
- complete clinical documentation in client records as needed
- ensure quality of programs in accordance with program guidelines and NARA policies
- meet regularly with management team of Totem Lodge as needed
- complete Incident Report Forms and participate in incident reviews as needed
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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