
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal employment opportunity
Job Description
Sturdy Memorial Hospital is a respected healthcare institution known for delivering exceptional medical care and fostering a supportive, patient-centered environment. As a vital part of the community, the hospital is committed to maintaining high standards in patient services and ensuring the comfort and safety of all visitors and patients. With a comprehensive range of healthcare services and a dedicated team of professionals, Sturdy Memorial Hospital strives to create a positive experience for every individual who walks through its doors. The hospital values diversity and inclusivity, providing equal employment opportunities regardless of race, color, creed, age, gender, sexual orientation, national origin,... Show More
Job Requirements
- Minimum of 1 year of customer service or receptionist experience
- ability to work effectively with internal and external customers while maintaining a professional demeanor
- ability to use telecommunication devices to receive and direct incoming calls to appropriate departments or patient rooms
- excellent command of verbal and written English
- adherence to confidentiality of protected patient and employee information in line with HIPAA regulations
- ability to problem-solve using creative and critical thinking
- detail oriented with ability to prioritize based on shifting demands
- self-starter with ability to work independently
- ability to multi-task and work in a fast-paced professional environment
- high school diploma or equivalent
Job Qualifications
- Minimum of 1 year of customer service or receptionist experience
- ability to work effectively with internal and external customers while maintaining a professional demeanor
- excellent command of verbal and written English
- positive interpersonal communication skills
- strong organizational skills
- adheres to confidentiality policies commensurate with HIPAA regulations
- ability to problem-solve using creative and critical thinking skills
- detail oriented with ability to prioritize based on shifting demands
- self-starter with ability to work independently on assigned tasks
- ability to multi-task and handle interruptions in a fast-paced environment
- basic technology skills including use of Microsoft Office programs preferred
- experience with Workday a plus
- high school diploma or equivalent
Job Duties
- Greet and direct visitors and patients to appropriate destinations
- follow well defined rules and guidelines regarding disclosure of confidential information
- perform clerical and receptionist duties in accordance with hospital and departmental policies and procedures
- use telecommunication devices to receive and direct incoming calls to appropriate departments or patient rooms
- maintain a composed and professional demeanor as the hospital or department's initial representative
- problem-solve using creative and critical thinking skills
- prioritize tasks based on shifting demands
- handle interruptions and work effectively in a fast-paced professional environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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