Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program

Job Description

The hiring establishment is a dedicated nursing facility committed to providing exceptional care and comfort to elderly and disabled residents. The facility prides itself on fostering a welcoming and supportive environment that promotes teamwork among employees and ensures the well-being of its residents. Known for its compassionate approach to healthcare, this nursing home emphasizes professionalism, respect, and attentive service both for its residents and visitors. With a focus on maintaining high standards, the facility seeks to employ individuals who share its values and commitment to quality care.

This role is for a Front Desk Receptionist, a critical position withi... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or receptionist role preferred
  • ability to communicate clearly and courteously
  • basic computer skills and familiarity with telephone systems
  • physical ability to perform duties within facility requirements
  • willingness to attend in-service education programs
  • commitment to resident privacy and safety
  • ability to work well in a team environment

Job Qualifications

  • Organized and detailed in work performance
  • good communication skills with excellent self-discipline and patience
  • genuine caring for elderly and disabled people in a nursing facility
  • compliance with Residents Rights and Facility Policies and Procedures
  • knowledge of Standard Precautions and safety protocols
  • ability to maintain confidentiality
  • ability to multitask and assist with administrative duties

Job Duties

  • Manage the telephone and switchboard
  • operate paging and telephone system as required
  • answer calls timely and courteously
  • direct calls promptly and accurately
  • assist visitors upon arrival by greeting them courteously
  • provide directions or contact the person visitors are coming to see
  • ensure all visitors and vendors sign in
  • demonstrate customer service skills including smiling, greeting effectively, offering assistance, and maintaining a neat work area
  • maintain awareness of environment focusing on the front entrance
  • perform clerical duties such as assisting administrator or others with special tasks or projects
  • handle mail and filing as needed
  • prepare informational packets and brochures for visitors
  • assist with administrative duties including filing, posting accounts, and data entry
  • order supplies as directed
  • attend in-service education programs
  • follow Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures
  • maintain confidentiality of resident and facility information
  • protect residents from neglect, mistreatment, and abuse
  • protect residents personal property
  • perform other duties as directed by supervisor or administrator

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.