landmarkcu

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
employee training
Career Development
Community involvement
Inclusive culture

Job Description

Landmark Credit Union is a member-focused financial cooperative committed to enhancing the financial wellbeing of its members and positively impacting the communities it serves. Established as a trusted credit union, Landmark Credit Union operates with a culture deeply anchored in inclusion, collaboration, and a genuine commitment to putting people first. This culture not only benefits the members but also creates an empowering and supportive environment for its associates, encouraging career growth and personal development. Known for its friendly and professional approach, Landmark Credit Union strives to create a workplace where every associate feels valued for their unique qualities, is recognized... Show More

Job Requirements

  • High school diploma or equivalent
  • Must have experience or be able to gain proficiency in all programs and systems used for this job as related to item processing
  • Must possess excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently
  • Must develop a thorough understanding of company policies and procedures as they relate to this position
  • Must comply with all company policies and procedures and all job-related state and federal laws and regulations

Job Qualifications

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Good organizational skills
  • Ability to work independently
  • Ability to develop thorough understanding of company policies and procedures related to the position
  • Knowledge of state and federal laws and regulations related to the job
  • Experience or ability to gain proficiency in all programs and systems used for this job

Job Duties

  • Staffs reception desk, greets visitors and maintains log and directs deliveries
  • Answers all telephone calls and forwards them to the appropriate department and individuals
  • Operates a message center for return calls
  • Answers general member questions with regard to account information and available services
  • Performs file maintenance on accounts as assigned by the supervisor
  • Recommends and cross-sells other Credit Union services
  • May be required to attend training at headquarters or an off-site location
  • Performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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