Company Logo or Photo

Williams Lea

Receptionist

Job Overview

briefcase

Employment Type

Hourly
clock

Compensation

Type:
Hourly
Rate:
Exact $20.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

Williams Lea is a global business process outsourcing company specializing in providing communication and document management services to a wide range of industries including banking, legal, and corporate sectors. The company prides itself on delivering high-quality solutions to its clients, ensuring efficient operations and exceptional customer service. With a strong presence worldwide, Williams Lea is known for its commitment to innovation, professional excellence, and fostering a collaborative work environment where employees are encouraged to grow and develop their skills. The company's reputation is built on reliability, professionalism, and a dedication to client satisfaction, making it a preferred partner for many... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years experience as receptionist switchboard or administrative assistant
  • Exceptional customer service skills
  • Ability to learn company business and employees
  • Ability to work in fast-paced team environment
  • Effective and professional communication skills
  • Attention to detail with emphasis on accuracy
  • Intermediate computer skills
  • Ability to prioritize work and meet deadlines
  • Excellent verbal and written communication
  • Self-motivated and able to multi-task

Job Qualifications

  • High school diploma or equivalent
  • Minimum of two-year receptionist switchboard or administrative assistant experience preferably in a banking legal or large corporate environment
  • Exceptional customer service skills to effectively greet and communicate with callers and visitors
  • Ability and willingness to learn in-depth knowledge of the company the business and employees
  • Ability to work in a fast-paced team environment
  • Ability to effectively and professionally communicate with co-workers and clients
  • Attention to detail with an emphasis on accuracy and quality
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines
  • Excellent verbal and written communication skills
  • Self-motivated and the ability to multi-task

Job Duties

  • Answer incoming calls received on a multi-line phone system in a cordial professional and timely manner
  • Transfer calls to appropriate individuals
  • Greet clients and visitors to the office with warmth and professionalism
  • Notify employees of visitor's arrival when necessary
  • Provide high level services to staff clients and guests
  • Communicate with manager and client on job or deadline issues
  • Handle additional projects as assigned
  • Handle sensitive and or confidential document and information
  • Meet contracted deadlines for accepting completing and delivering all work
  • Troubleshoot basic equipment problems
  • Prioritize workflow
  • Interact with clients in person over the phone or electronically
  • Adhere to Williams Lea policies in addition to client site policies
  • Use equipment and supplies in a cost-efficient manner

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.