Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
comprehensive benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
short-term disability
long-term disability
paid family leave
Paid Time Off
401(k) retirement package
Tuition Assistance
Loan assistance
free gym memberships
Virtual care appointments
mental health services
discount programs
Job Description
Woodland Springs is a renowned behavioral health hospital located in Conroe, Texas, part of the greater Houston area. As a key component of Lifepoint Health's extensive and diversified healthcare delivery network, Woodland Springs delivers specialized inpatient and outpatient programs designed for individuals facing mental health and addiction challenges. Lifepoint Health operates coast to coast with 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care spanning 29 states. Lifepoint is dedicated to a mission of Making Communities Healthier, focusing on holistic care and community-driven health initiatives. The organization has a strong commitment... Show More
Job Requirements
- High school degree or equivalent preferred
- Previous clerical and customer service experience preferred
- Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using personal or hospital-owned vehicle
- CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact
- Must be at least 21 years of age
- May be required to work flexible hours and overtime
Job Qualifications
- High school degree or equivalent preferred
- Previous clerical and customer service experience preferred
- CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact
- Must be at least 21 years of age
Job Duties
- Greet patients and guests upon arrival and ensure their comfort
- Demonstrate excellent guest relations in communication and cooperation, assisting patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner
- Record and route telephone and in-person messages accurately, completely, and promptly
- Maintain an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
- Demonstrate thorough knowledge of hospital emergency code response procedures with the ability to call codes through the speaker system in a correct and audible manner
- Route incoming mail promptly and to the correct departments or individuals
- Maintain awareness of highly confidential and/or important documents received at the hospital as assigned
- Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors
- Assist Assessment and other departments as required
- Offer assistance to the Business Development/Community Relations Department with respect to special projects and community involvement
- Maintain professionalism in a variety of stressful situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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