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Receptionist

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Life insurance
403(b) tax-sheltered annuity plan
Flexible spending account
Paid Time Off
Supplemental Insurance

Job Description

Pueblo Community Health Center is a well-established healthcare provider located in Pueblo, Colorado, dedicated to delivering comprehensive and high-quality medical services to the local community. As a prominent community health center, it focuses on making healthcare accessible, affordable, and patient-centered for diverse populations. The organization prides itself on its mission to provide compassionate care with a strong emphasis on customer service excellence, addressing the unique needs of patients while promoting health and wellness. Pueblo Community Health Center maintains a reputable status through its commitment to quality care, community involvement, and a supportive work environment for its employees. The center offers... Show More

Job Requirements

  • High school diploma or equivalent
  • current Basic Life Support (BLS) with CPR certification required for first day
  • minimum one year experience in medical office preferred
  • experience in appointment scheduling
  • ability to use routine office equipment including phone and copier
  • good typing skills and computer knowledge
  • ability to count money and make change
  • excellent customer service skills
  • ability to work in a multitasked environment
  • ability to read and write effectively
  • physical ability to occasionally lift up to 25 pounds
  • fully vaccinated against COVID-19 as mandated
  • infrequent local travel
  • ability to maintain confidentiality
  • availability to cover holidays and extended hours

Job Qualifications

  • High school diploma or equivalent
  • current Basic Life Support (BLS) certification including CPR skills
  • at least one year experience in a medical office preferred
  • experience with appointment scheduling
  • experience in data entry
  • knowledge of insurance billing
  • good typing skills and computer proficiency
  • ability to use routine office equipment
  • ability to count money and reconcile collections
  • excellent public relations skills
  • excellent organizational and multitasking abilities
  • ability to understand and communicate verbal and written instructions
  • problem-solving and mathematical skills
  • working knowledge of CPT and ICD-9-CM coding helpful
  • conversational Spanish preferred

Job Duties

  • Answer and direct telephone calls
  • schedule appointments
  • process paperwork for daily clinic operations
  • collect patient payments
  • assist and direct all contacts
  • provide excellent customer service
  • enter, verify and maintain patient billing information
  • maintain confidentiality
  • provide Patient Information Forms for new or returning patients with updated demographics
  • check patients in for appointments
  • update and maintain accurate billing and insurance information
  • verify patient insurance eligibility prior to appointments
  • discuss insurance discrepancies with patients to resolve issues
  • reconcile daily cash collections and credit card transactions
  • balance money collected with posted payments
  • assist patients with billing inquiries
  • open and close clinic reception areas
  • provide substitute coverage at all sites including holidays and extended hours
  • uphold fiscal and accounting policies related to billing and collections
  • perform general office duties such as filing, copying, and recordkeeping
  • work collaboratively with Patient Accounts department to resolve account issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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