Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Associate assistance program
Employee Discounts
Referral program
Paid Time Off
Paid holidays
company provided life insurance
Adoption benefit
Disability insurance
flexible spending accounts
Health savings account
Tuition Reimbursement
Job Description
Brookdale is recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity, reflecting its commitment to creating an inclusive environment where all associates can thrive. As a leading company in the senior living industry, Brookdale operates over 675 communities nationwide, providing gracious hospitality, comprehensive clinical care, and a home-like atmosphere for residents and their families. With a strong emphasis on community, Brookdale organizes entertaining events and gatherings that foster meaningful connections among residents in both group and one-on-one settings. The company values growth and learning, offering extensive corporate support including a robust training program to... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferred
- ability to communicate clearly and effectively
- ability to manage phone systems and office equipment
- strong organizational skills
- availability to work part-time or full-time shifts
- willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- proficiency with basic office software
- attentiveness and reliability
- ability to respond calmly in emergencies
Job Duties
- Greet all visitors entering the community
- answer questions and ensure visitors sign guest sheets
- answer and direct phone calls to the proper residents and staff
- sort, deliver and collect incoming and outgoing community and resident mail
- perform basic office and clerical functions
- maintain visitor logs
- respond to resident emergencies by calling appropriate internal and external parties based on community protocol
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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