Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
The hiring establishment is a professional healthcare organization specializing in patient care and medical office services. Known for its commitment to providing high-quality healthcare and maintaining patient confidentiality, this facility operates with a focus on efficient patient intake, scheduling, and service coordination. It leverages advanced practice management systems and adheres strictly to HIPAA regulations to ensure that patient information remains secure and confidential at all times. The organization fosters a supportive and welcoming environment where both patients and staff feel valued and respected. Its reputation for excellence is built upon a foundation of professionalism, empathy, and a dedication to patient... Show More
Job Requirements
- High school diploma or educational equivalent
- Two years of prior medical office experience preferred
- Ability to communicate effectively and courteously
- Strong organizational and filing skills
- Basic computer skills including typing
- Ability to handle confidential patient information
- Ability to multitask and manage time efficiently
- Willingness to work Monday through Thursday, 7:00 a.m. to 5:00 p.m.
- Ability to handle cash and perform daily cash drawer balancing
- Ability to follow instructions and departmental policies
- Dependable attendance and punctuality
- Ability to handle crisis situations calmly
- Commitment to continuing education and training
Job Qualifications
- High school diploma or equivalent
- Two years of prior medical office experience preferred
- Excellent oral and written communication skills
- Strong organizational and time management skills
- Basic computer literacy and typing skills
- Ability to handle emergency or crisis situations professionally
- High attention to detail
- Familiarity with patient privacy and confidentiality policies
- Ability to work independently and take initiative
- Proficient in operating multi-line telephone systems
Job Duties
- Provide excellent patient service by checking patients in timely and efficiently
- Ensure new patients complete paperwork and provide relevant documents
- Confirm demographic and insurance information for follow-up visits
- Greet patients warmly and operate multi-line telephone system
- Collect co-pays and manage daily cash drawer accounting
- Assist with patient scheduling and rescheduling
- Perform pre-registration and registration processes
- Verify eligibility and investigate insurance benefits
- Communicate professionally with patients and staff to resolve issues
- Research insurance coverage and coordinate benefits
- Attain referrals from third-party payors and document accordingly
- Maintain patient confidentiality and comply with HIPAA policies
- Enter patient data, referrals, and communications into information systems
- Perform duties with minimal supervision and demonstrate initiative
- Organize reception area and prepare for daily operations
- Receive and distribute packages promptly
- Act as backup for other patient access specialists when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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