VCA Animal Hospital

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) Plan
employee pet discounts

Job Description

VCA Animal Hospitals is a leading network of animal care facilities dedicated to the health and well-being of pets across numerous locations. With a strong commitment to exceptional service, VCA's mission centers on prioritizing the health of pets while delivering excellent customer service to pet owners. The company focuses on providing compassionate, high-quality veterinary care with client satisfaction at its core. VCA Animal Hospitals are well-known for their comprehensive approach to pet healthcare, combining cutting-edge medical services with a warm and welcoming environment that fosters trust and confidence among clients. This well-established organization prides itself on maintaining a professional yet... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service
  • strong communication skills
  • ability to multitask effectively
  • professionalism and personable demeanor
  • basic computer skills
  • ability to handle confidential information responsibly

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or client-facing role preferred
  • strong interpersonal and communication skills
  • ability to handle multiple tasks efficiently and professionally
  • familiarity with veterinary or medical terminology is a plus
  • proficiency in computer applications and appointment scheduling software
  • reliable and detail-oriented

Job Duties

  • Greeting visitors and answering telephones
  • guiding clients and their pets to exam rooms
  • scheduling and confirming appointments
  • placing outbound calls for follow-ups and reaching out to prospective clients
  • presenting and explaining fees and processing payments
  • recommending and obtaining products and services including prescriptions
  • educating clients on general animal husbandry and non-medical pet care
  • managing medical records, charts, reports and correspondence
  • maintaining hospital cleanliness including removal of animal waste

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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