Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) Plan
employee pet discounts
Job Description
VCA Animal Hospitals is a leading network of animal care facilities dedicated to the health and well-being of pets across numerous locations. With a strong commitment to exceptional service, VCA's mission centers on prioritizing the health of pets while delivering excellent customer service to pet owners. The company focuses on providing compassionate, high-quality veterinary care with client satisfaction at its core. VCA Animal Hospitals are well-known for their comprehensive approach to pet healthcare, combining cutting-edge medical services with a warm and welcoming environment that fosters trust and confidence among clients. This well-established organization prides itself on maintaining a professional yet... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service
- strong communication skills
- ability to multitask effectively
- professionalism and personable demeanor
- basic computer skills
- ability to handle confidential information responsibly
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or client-facing role preferred
- strong interpersonal and communication skills
- ability to handle multiple tasks efficiently and professionally
- familiarity with veterinary or medical terminology is a plus
- proficiency in computer applications and appointment scheduling software
- reliable and detail-oriented
Job Duties
- Greeting visitors and answering telephones
- guiding clients and their pets to exam rooms
- scheduling and confirming appointments
- placing outbound calls for follow-ups and reaching out to prospective clients
- presenting and explaining fees and processing payments
- recommending and obtaining products and services including prescriptions
- educating clients on general animal husbandry and non-medical pet care
- managing medical records, charts, reports and correspondence
- maintaining hospital cleanliness including removal of animal waste
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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