Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Split Shifts
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Benefits

Purpose-driven work
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses

Job Description

Serenity Healthcare is a pioneering mental health organization committed to transforming the landscape of mental wellness. With a focus on innovative technology and evidence-based treatments, Serenity Healthcare provides support to patients who have not found success through traditional mental health methods. The organization prides itself on its mission to empower individuals to reclaim their lives by offering compassionate, effective care tailored to their unique needs. Through a team-oriented environment that values purpose-driven work, Serenity Healthcare ensures that every employee feels integral to its success and growth, contributing to an uplifting and supportive workplace culture.

The role of Receptionist, ... Show More

Job Requirements

  • High school diploma or GED
  • At least one year of customer-facing experience
  • Strong communication skills
  • Ability to multitask and stay calm under pressure
  • Comfortable using email, calendars, and scheduling systems
  • Willingness to learn healthcare protocols and privacy practices
  • People-first attitude

Job Qualifications

  • Strong customer service skills
  • Experience in hospitality, retail, or fast-paced service roles
  • Ability to adapt and learn healthcare protocols
  • Excellent communication skills
  • High school diploma or GED
  • At least one year of customer-facing experience

Job Duties

  • Greet every patient with warmth and professionalism
  • Manage check-in/check-out, verify info, and assist with forms
  • Answer phones and emails with clarity, kindness, and accuracy
  • Schedule and confirm appointments
  • Keep front desk area clean, calm, and welcoming
  • Use digital tools and office systems efficiently
  • Support teammates and adapt as needs shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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