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VCA Animal Hospitals

Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
employee pet discounts

Job Description

VCA Cottage Animal Hospitals is a distinguished network of veterinary clinics dedicated to providing top-notch health care and exceptional service for pets and their owners. Located in Walnut Creek near Rossmore, VCA Cottage Animal Hospitals is deeply committed to its mission statement: "Your pet's health is our top priority and excellent service is our goal." This commitment drives every aspect of the clinic's operations and shapes the professional culture that makes it a trusted choice among pet owners. The company prides itself on maintaining a compassionate, knowledgeable, and client-focused environment where pets receive comprehensive care, and their owners enjoy seamless,... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of one year of customer service experience
  • strong communication skills
  • basic computer proficiency
  • ability to multitask and prioritize
  • willingness to perform hospital maintenance tasks
  • ability to educate clients about pet care

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or veterinary clinic preferred
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • knowledge of pet care and general animal husbandry a plus
  • proficiency with computer systems and scheduling software
  • ability to work well in a team environment

Job Duties

  • Greeting visitors and answering telephones
  • guiding clients and their pets to exam rooms
  • scheduling and confirming appointments
  • placing outbound calls for follow-ups and prospective client outreach
  • presenting and explaining fees and processing payments
  • recommending, selecting, and obtaining products and services including prescriptions
  • managing medical records, charts, reports, and correspondence
  • maintaining hospital cleanliness including removal of animal waste

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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