Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
403B
Job Description
High Point & Affiliated Organizations is a respected health and human services agency dedicated to treating and preventing substance use disorders and mental illness. Situated in Southeastern Massachusetts, High Point operates numerous programs catering to a vast array of needs, including inpatient, outpatient, residential, and community-based services. Their comprehensive approach extends beyond substance use and mental health treatment to provide support for survivors of abuse and violence, as well as families affected by homelessness. The organization is grounded in core values that recognize the inherent goodness, worth, and dignity of every person. High Point's ultimate mission is to foster personal... Show More
Job Requirements
- High School diploma or GED equivalent
- knowledge of basic computer skills and software
- experience in office or secretarial environment
- must type at least 45 words per minute
- detail oriented
- ability to meet the public
- must present as professional and courteous at all times both internally and externally
- certification in the HPTC approved de-escalation program
- possess a good telephone manner
- TB screening
Job Qualifications
- High School diploma or GED equivalent
- strong basic computer skills and software knowledge
- office or secretarial experience
- ability to type at least 45 words per minute
- detail oriented
- good telephone manner
- certification in the HPTC approved de-escalation program
- professional and courteous demeanor
- ability to meet the public appropriately
- TB screening clearance
Job Duties
- Compliance with federal regulations, 42 CFR Part 2, confidentiality of alcohol and drug abuse patients and HIPAA regulations
- collect and enter data needed for various reports
- meet and greet all visitors and assist with their requests
- maintain accurate visitor log and signed confidentiality visitor letters
- receive, screen, and direct all incoming switchboard telephone calls
- take messages when staff member is not available to receive call
- transfer the switchboard at the end of shift to appropriate department
- receive all deliveries except dietary and housekeeping items and distribute accordingly
- follow drop-off policy procedures
- maintain reception area including replenishing community handouts and ensuring proper working order of office machines
- report repairs as needed
- provide assistance to employees with office machine use
- secure all doors and windows at end of shift
- sort, date-stamp and distribute all incoming mail including patient mail
- sort, weigh, and stamp all outgoing mail including UPS and overnight packages
- arrange delivery to post-office of pre-stamped mail at end of day
- arrange postal machine postage and repairs
- track and update mail service changes as needed
- maintain postage petty cash and weekly reconciliation
- maintain accurate office supply system including ordering and verifying supplies
- compare suppliers for best pricing
- coordinate emergency codes and evacuation procedures
- perform basic secretarial functions as assigned by COO or supervisor
- attend mandatory training and meetings
- respond to TTY and in-house codes
- utilize universal precautions at all times
- demonstrate behaviors recognizing patient rights
- perform other duties as assigned by the Director of Admissions or Utilization Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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