Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Fixed Shifts
Benefits
Medical
Dental
Vision
Mental health
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished organization dedicated to providing luxury senior living communities across the United States and Mexico City, Mexico. Known for its commitment to fostering a supportive and enriching environment, Belmont Village combines high-quality services with compassionate care to help seniors thrive as they age. Their communities are designed not only to offer comfortable living arrangements but also to promote an engaging lifestyle that emphasizes dignity, respect, and independence for all residents. As a company, Belmont Village values trust, respect, teamwork, dignity, integrity, ownership, and continuous learning. These core values shape every aspect of their operations... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency utilizing software applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency utilizing software applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Assist the Concierge with maintaining the resident transportation schedule and managing event RSVPs and guest meal reservations
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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