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Advocates

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays

Job Description

Advocates is a dedicated organization committed to supporting individuals with dignity, respect, and inclusivity. Located in Framingham, Massachusetts, Advocates specializes in fostering a diverse and welcoming community where every individual is valued and celebrated regardless of their race, ethnicity, gender identity, or cultural background. The company cultivates a culture that embraces diversity on multiple dimensions such as socioeconomic status, sexual orientation, ability, and experience, ensuring an inclusive environment for employees and the people they serve. Advocates is widely regarded for its comprehensive approach to human rights, adhering strictly to policies that promote respect and equality across all its programs and... Show More

Job Requirements

  • High school diploma or equivalent
  • one year experience in a customer service environment
  • strong communication skills
  • ability to operate standard office equipment
  • proficiency with computers
  • ability to interact effectively with diverse populations
  • ability to maintain professionalism and confidentiality
  • punctual and reliable
  • ability to perform physical tasks related to office duties

Job Qualifications

  • High school diploma or equivalent
  • one year experience in a customer service environment
  • demonstrated understanding of and competence in serving culturally diverse populations preferred
  • excellent verbal and written communication skills
  • familiarity with American Sign Language and/or willingness to learn preferred
  • high energy level
  • superior interpersonal skills
  • ability to function in a team atmosphere
  • strong computer knowledge
  • ability to read and speak English
  • ability to perform each essential duty satisfactorily

Job Duties

  • Responsible for the daily open and close of the office
  • ensure reception area is neat and clean, conference rooms and kitchen areas are in order
  • answer all incoming telephone calls and direct the caller to the appropriate individual
  • provide callers with information such as company address, directions, fax numbers, and website
  • greet and direct all visitors to the agency
  • maintain conference room schedules for corporate office
  • receive, sort, and forward all incoming mail
  • stamp and prepare all outgoing mail
  • coordinate the pick-up and delivery of express mail services
  • distribute checks to employees and clients
  • ensure all checks are properly signed out
  • process the daily deposit for accounts receivable
  • ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers
  • manage the ordering, receiving, stocking, and distribution of office supplies through providers
  • handle office supply budgeting and track spending for all cost centers
  • attend meetings with vendors as required
  • assist with clerical duties such as photocopying, faxing, and collating
  • attend and actively participate in supervision and team meetings
  • assist with meeting set-ups, preparation and transcription
  • update office directory on an ongoing basis
  • ensure that individuals supported are treated with dignity and respect in accordance with Advocates Human Rights Policy
  • perform all duties in accordance with the agency's policies and procedures
  • adhere to all principles related to the Advocates Way

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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