Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Meaningful opportunities for personal growth
Professional development support
supportive work culture
flexible scheduling options
employee recognition programs
Job Description
Five Star Senior Living is a distinguished company dedicated to providing high-quality senior living services that prioritize the needs, comfort, and wellbeing of their residents. They are recognized for fostering an environment that supports not only the residents but also the team members who contribute to the company’s mission. As a leading provider in the senior living industry, Five Star Senior Living emphasizes a nurturing culture that inspires and enriches the journey of life for all involved. Their supportive work environment promotes personal and professional growth, ensuring employees feel valued and motivated to deliver exceptional care and service continuously.
The Concierge... Show More
The Concierge... Show More
Job Requirements
- Must be at least 18 years of age
- must pass state and company criminal background and drug screens
- demonstrates effective time management skills
- high school diploma or equivalent required
- previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- strong interpersonal and communication skills with a friendly and professional demeanor
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite including Word, Excel, and Outlook
- ability to work flexible hours including evenings, weekends, and holidays as needed
Job Qualifications
- High school diploma or equivalent
- previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- strong interpersonal and communication skills with a friendly and professional demeanor
- excellent organizational and multitasking abilities
- proficiency in Microsoft Office Suite including Word, Excel, and Outlook
- ability to work flexible hours including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- assist residents with a variety of requests including transportation arrangements, dining reservations, event bookings, and other personal services
- coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- provide information and recommendations about local attractions, services, and amenities
- answer and direct incoming calls promptly and professionally, taking messages as necessary
- manage front desk operations, ensuring the area is neat, organized, and welcoming
- maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- handle inquiries and provide accurate information about the community, including services, events, and policies
- assist with the coordination and communication of resident activities and events
- support residents with minor administrative tasks such as scheduling appointments and making copies
- manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- maintain inventory of office and concierge supplies, placing orders as needed
- assist with the preparation and distribution of resident newsletters and notices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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