Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Health and Wellness Program
Paid vacation and holidays
Job Description
The hiring company is an established automotive dealership recognized for its commitment to customer satisfaction and quality service in the automotive industry. As a reputable business in the automotive sector, the dealership prides itself on offering a supportive work environment where employees can grow their skills and contribute to a customer-centric culture. With years of operational experience, the company continuously adapts to changing market dynamics while maintaining high professional standards and fostering a team-oriented workplace.
The role available is for a Receptionist, a crucial position responsible for being the first point of contact for customers and callers to the de... Show More
The role available is for a Receptionist, a crucial position responsible for being the first point of contact for customers and callers to the de... Show More
Job Requirements
- High school diploma or GED
- previous retail and/or customer service experience
- pleasant and courteous personality
- strong administrative and organizational skills
- good computer and internet skills
- excellent customer service focus
- ability to maintain confidentiality
- flexible to work one of the two schedules offered
- professional demeanor
- willingness to adapt to changing work schedules
- strong communication skills
- team-oriented mindset
- basic knowledge of Microsoft Office
- ability to manage multiple tasks in a fast-paced environment
Job Qualifications
- No experience required but a plus
- automotive dealership experience a plus
- service or hospitality industries experience a plus
- previous retail and/or customer service experience
- friendly with high energy and the willingness to go above and beyond
- excellent communication, customer service, and problem-solving skills including the ability to maintain composure under stress
- strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- must conduct oneself in a professional manner
- basic computer and Microsoft Office skills
- strive to respect and facilitate teamwork within all departments
- professional appearance and work ethic
- must be a team player with a strong sense of commitment to the customer and team members
- bilingual Spanish a plus
Job Duties
- Answer all incoming calls according to all company policies with exceptional telephone skills
- direct phone calls to the appropriate parties as necessary
- take written messages for occupied personnel and notify them as soon as possible regarding pending messages
- coordinate questions and issues with the appropriate department personnel
- address customer concerns and issues or escalate them as needed
- help with clerical/office tasks such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies
- maintain confidentiality of company and customer information at all times
Job Qualifications
Experience
No experience required
Job Location
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