Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible spending account
Job Description
Simpson Thacher & Bartlett LLP is a renowned global law firm known for its commitment to excellence, professionalism, and fostering a respectful and inclusive work environment. The firm specializes in providing innovative legal solutions to clients across various industries. With a reputation for premier legal services and a collaborative culture, Simpson Thacher & Bartlett LLP offers exceptional career opportunities for individuals seeking to grow in a dynamic and supportive environment. As part of their dedication to creating a collegial workplace, the firm emphasizes respect and dignity for all employees and strictly prohibits discrimination and harassment based on any legally protected... Show More
Job Requirements
- High school diploma or equivalent
- 4 years of relevant experience
- strong telephone etiquette and customer service abilities
- attention to detail and accuracy in message taking and distribution
- strong organizational and multitasking skills
- basic knowledge of MS Outlook and Word
- ability to type 30 wpm
- basic math skills
- ability to communicate clearly and professionally
Job Qualifications
- High school diploma or equivalent
- ability to communicate in a clear and professional manner
- 4 years of relevant experience
- strong telephone etiquette and customer service abilities
- attention to detail and ability to take and distribute accurate messages both verbally and in writing
- strong organizational and multitasking skills
- demonstrate enthusiasm and attentiveness
- basic knowledge of MS Outlook and Word
- ability to type 30 wpm
- basic math skills
- preferred associate degree in business or communications
- preferred professional certification in customer service or administration
- preferred experience in a law firm environment
- preferred basic knowledge of MS Excel and PowerPoint
- preferred ability to type 50 wpm
Job Duties
- Answer up to 50 incoming telephone lines per day in a timely, friendly, professional manner
- record messages with accuracy and appropriately handle or refer questions and requests
- assist with placing international calls and conference calls
- welcome clients with exceptional service, assess the purpose of visit, and escort them to their designated conference rooms or other meeting areas
- actively monitor the event management system software to stay informed of real-time conference room activity
- identify Partners and Directors by name and facial recognition to provide immediate responses and updates
- update arrival and departure information for visitors in the Escort Register
- transmit faxes, monitor incoming fax queues, and ensure timely routing of faxes to appropriate recipients
- troubleshoot and test fax transmissions
- process car service requests, issue confirmation emails, monitor flight arrivals, and ensure timely dispatch of vendor vehicles
- monitor taxi progress via the dispatch system to ensure timely arrivals and communicate changes
- follow daily assignment schedule to ensure reception coverage across multiple floors
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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