Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Contribution to Kaiser Health Benefit
Dental Insurance
Vision Insurance
Aflac access
Paid vacation
paid holiday
Paid sick time
Extended professional education
Technical education
competitive bonus
Flexible Schedule
Supportive team environment
Management of scheduling
Marketing support
Job Description
Changes is a renowned full-service urban getaway established in 1984, serving over 16,000 clients in the Bay Area. This premier wellness and beauty establishment houses a Hair Salon, Nail Salon, and Spa offering Massage and Skincare services. With decades of experience, Changes has consistently evolved by embracing innovation and prioritizing a team-first culture. The company takes pride in offering comprehensive services that cater to all aspects of client wellness and beauty needs, making it a leader in the industry. Changes’ commitment to excellence is reflected in its dedication to providing an outstanding guest experience. The team at Changes is built... Show More
Job Requirements
- High school diploma or equivalent
- prior receptionist or customer service experience preferred
- strong interpersonal skills
- ability to multitask efficiently
- proficiency with phone and computer systems
- ability to work in a fast-paced environment
- commitment to delivering excellent customer service
Job Qualifications
- Excellent multitasking skills
- strong communication abilities
- prior customer service experience preferred
- ability to maintain professionalism under pressure
- basic knowledge of salon operations
- initiative and dedication to excellent customer service
- experience with appointment booking systems is a plus
Job Duties
- Book custom appointments
- conduct phone calls
- manage check-in/outs
- handle register transactions
- communicate effectively with technicians
- maintain poise and professionalism
- support scheduling and customer service management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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