Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Health FSA
Dependent care FSA
short-term disability
long term disability
Life insurance
Home and auto discount program
Vendor discount program
401(k) with matching contribution
Accrued vacation
Sick
Personal time
Paid Holiday Benefit
Employee Referral Bonus
Resident referral bonus
Job Description
The Residence at Kenilworth Park is a well-established senior living community located in Washington, DC. Known for its commitment to providing exceptional care and services to its residents, the community fosters a supportive and welcoming environment where residents enjoy comfort, security, and a sense of belonging. The Residence at Kenilworth Park is part of a larger network of communities dedicated to enhancing the quality of life for seniors through personalized care, engaging activities, and professional support staff. As a full-time employer, the community offers a competitive benefits package to its employees, reflecting its dedication to both its residents and its... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Able to read and comprehend simple instructions, short correspondence, and memos
- Able to write simple correspondence
- Able to effectively present information in one-on-one and small group situations to residents, family members, and other associates of the community
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Able to deal with problems involving a few concrete variables in standardized situations
- Able to operate telephone, emergency call system, monitoring board or beeper, photocopier
- Able to work various schedules and shifts as needed
- Physically able to move at least 20 lbs without assistance
- Physically able to bend, reach, and work in small areas
- Physically able to push and pull office equipment and furnishings
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Able to read and comprehend simple instructions, short correspondence, and memos
- Able to write simple correspondence
- Able to effectively present information in one-on-one and small group situations to residents, family members, and other associates of the community
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Able to deal with problems involving a few concrete variables in standardized situations
- Able to operate telephone, emergency call system, monitoring board or beeper, and photocopier
- Able to work various schedules and shifts as needed
Job Duties
- Answers incoming telephone calls in a professional, cheerful, and welcoming manner
- Determine purpose of callers, and sources calls to appropriate department or associate and/or voice mail when appropriate
- Retrieves messages from voice mail and forwards to appropriate department or associate
- Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Receives, sorts, and routes mail, and maintains and routes publications
- Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary
- Performs other clerical duties as needed, such as filing, photocopying, and collating
- Collects rent checks from residents and family members and provides needed information to Executive Director
- Collects money for meal tickets, etc.
- May perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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