Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
California Mission Inn is a distinguished senior living community that prides itself on delivering compassionate and comprehensive care to elderly residents. The establishment operates under the umbrella of The Pennant Group, Inc., a reputable holding company leading various healthcare providers across the United States, ensuring each subsidiary maintains operational independence, devoted management, and a dedicated workforce. This community-oriented facility emphasizes values deeply rooted in integrity, respect, and personalized service to ensure the well-being and satisfaction of its residents and their families. The team at California Mission Inn is dedicated to fostering an environment where residents feel celebrated, valued, and supported,... Show More
Job Requirements
- Must be able to read, write, speak, and understand the English language
- Must not pose a direct threat to the health or safety of other individuals in the workplace
- Possess the ability to make independent decisions when circumstances warrant such action
- Possess the ability to deal tactfully with personnel, residents, visitors, and the general public based on whatever maturity level they are currently functioning
- Ability to be calm and level-headed in emergencies
- Well groomed, professional and possess ability to work harmoniously with other personnel
- Ability to seek out new methods and principles and be willing to incorporate them into existing resident care practices
- Follow written and oral instructions
- Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system
- Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail
Job Qualifications
- High School diploma or GED
- Knowledge of CAPLICO Core Values
- Familiarity with HIPAA and Resident Rights
- Strong communication and interpersonal skills
- Ability to operate office equipment such as computer, copier, postage meter, fax machine, intercom and telephone system
- Competence in learning new computer operating systems, word processing, spreadsheets and email
- Ability to remain calm and professional in emergencies
- Ability to handle sensitive information with confidentiality
- Tactful and mature interaction with personnel, residents, and visitors
Job Duties
- Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times
- Ensures compliance with Resident Rights and HIPAA policies at all times
- Provides a welcoming environment for residents, staff, and all visitors to the community
- Maintains up-to-date knowledge of the community services provided
- Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions
- Operates paging/telephone system as required
- Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner
- Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person
- Ensures that the reception areas are clean, neat, and inviting
- Prepares outgoing community mail for pickup
- Sorts and distributes incoming mail for distribution to departments
- May perform other duties as assigned by the Supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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