Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Fixed Shifts
Benefits
Purpose-driven work
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses
Job Description
Serenity Healthcare is a pioneering mental health organization dedicated to transforming the way mental wellness is approached and managed. We leverage innovative technology combined with evidence-based care methods to assist patients who have not found success through traditional treatments. Our mission is to empower individuals to reclaim their lives by offering compassionate, effective support that makes a real difference. We value team members who are passionate about making a meaningful impact, especially in the area of mental health, and are committed to fostering a supportive and inclusive workplace culture. Serenity Healthcare operates with a strong ethical framework and prioritizes patient... Show More
Job Requirements
- High school diploma or GED
- 1+ year of customer-facing experience
- Strong communication skills
- Ability to multitask and stay calm under pressure
- Comfort using email, calendars, and scheduling systems
- Willingness to learn healthcare protocols and privacy practices
- People-first attitude
Job Qualifications
- High school diploma or GED
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- Strong communication skills
- Ability to multitask and stay calm under pressure
- Comfortable using email, calendars, and scheduling systems
- Willingness to learn healthcare protocols and privacy practices
- People-first attitude
Job Duties
- Greet every patient with warmth and professionalism
- Manage check-in/check-out, verify info, and assist with forms
- Answer phones and emails with clarity, kindness, and accuracy
- Schedule and confirm appointments
- Keep front desk area clean, calm, and welcoming
- Use digital tools and office systems efficiently
- Support teammates and adapt as needs shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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