Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
Parental leave
Life insurance
Job Description
Conviva Senior Primary Care is a specialized healthcare provider focusing on proactive and preventive care for seniors. Operating as part of CenterWell Senior Primary Care, which is a division of Humana Inc., Conviva is dedicated to delivering value-based care that emphasizes patient-centered treatment and improved health outcomes while managing costs. The organization addresses not only the physical health of its patients but also their social, emotional, behavioral, and financial needs to ensure a holistic approach to senior well-being. CenterWell is recognized as the nation’s largest senior-focused primary care provider, one of the largest home health service providers, and a major... Show More
Job Requirements
- 1 year or more of experience working in a healthcare setting preferred but will consider candidates with a strong customer service background in retail, hospitality, call centers etc
- Must be bilingual in English and Spanish
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- 1 year or more of experience working in a healthcare setting preferred but will consider candidates with a strong customer service background in retail, hospitality, call centers etc
- Must be bilingual in English and Spanish
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Value-based care model experience preferred
- Knowledge of medical terminology preferred
- Experience with EMR systems preferred
Job Duties
- Receive and route incoming and outgoing telephone calls
- Greet visitors and manage visitor passes and logs
- Respond to routine inquiries regarding the organization's operations
- Perform basic administrative, clerical, and customer support tasks
- Operate a switchboard or multi-line phone system
- Maintain long distance call logs and take accurate messages
- Assist with booking meeting rooms, organizing and distributing mail, and handling courier packages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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