Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Benefits
competitive hourly wage
flexible scheduling
Training and development opportunities
Positive team environment
Employee Discounts
Paid Time Off
Health Insurance
Job Description
O'Rourke Clips LLC is a locally owned, family-operated group of seven salons based in New Hampshire, operating under the well-known Great Clips brand. Great Clips is one of the largest and most established salon groups in the area, widely recognized for its commitment to providing quality hair care services with a customer-focused approach. As part of the Great Clips network, O'Rourke Clips LLC prioritizes team collaboration and excellent customer service, ensuring every client enjoys a seamless and enjoyable experience from check-in to the completion of their salon visit. The organization is currently expanding its team and looking for enthusiastic individuals... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule including weekends and peak times
- Basic computer skills
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Experience with customer interactions
- Willingness to learn about salon services and products
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or receptionist role is advantageous
- Basic knowledge of cosmetology or interest in cosmetology encouraged
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work efficiently
- Familiarity with point of sale (POS) systems is a plus
- Ability to work flexible hours including weekends and peak times
- Friendly and professional demeanor
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendations
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to work a flexible schedule including peak times
- Dedicate to great customer service
- Work efficiently in a fast-paced environment
- Resolve customer issues effectively and efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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