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Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Training and Development
Employee Discounts
Retirement Plan

Job Description

Volkswagen of Murrieta is a well-established automotive dealership located at 41300 Date St, Murrieta, California. As part of the reputable Volkswagen brand, the dealership is dedicated to providing customers with exceptional vehicle sales and services. Known for its customer-centric approach, Volkswagen of Murrieta prides itself on maintaining high standards in both product quality and customer satisfaction. The dealership operates in a dynamic and fast-paced environment where excellent communication and organizational skills are vital to ensuring an outstanding client experience.

The Receptionist role at Volkswagen of Murrieta is a key front-line position that serves as the first point of contact ... Show More

Job Requirements

  • Previous customer service or administrative experience in a high volume environment desired
  • strong organizational skills and interpersonal skills required
  • basic computer skills to utilize the timekeeping system
  • basic knowledge of Microsoft Office products
  • ability to understand and follow instructions
  • ability to communicate effectively with customers and company personnel
  • regular and predictable attendance
  • willingness to work evening hours, weekends, and some holidays
  • ability to talk or hear regularly
  • ability to sit regularly
  • use hands to finger, handle, or feel
  • ability to read and comprehend instructions, correspondence, and memos
  • ability to add, subtract, multiply and divide
  • ability to solve practical problems and deal with a variety of concrete variables
  • demonstrate company core values including servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, commitment to continuous improvement

Job Qualifications

  • GED
  • high school diploma
  • associate degree
  • bachelor degree
  • master degree
  • doctorate degree
  • previous customer service or administrative experience in a high volume environment desired
  • strong organizational skills
  • strong interpersonal skills
  • basic computer skills
  • basic knowledge of Microsoft Office products
  • ability to understand and follow instructions
  • ability to communicate effectively with customers and company personnel
  • ability to read and comprehend instructions, correspondence, and memos
  • ability to add, subtract, multiply and divide
  • ability to solve practical problems and deal with a variety of concrete variables

Job Duties

  • Answers incoming calls in a courteous and professional manner
  • takes accurate messages
  • directs calls to the appropriate department or person
  • greets customers as they enter the dealership showroom
  • directs customers to the appropriate department or person
  • maintains CSI at or above company standards
  • maintains an organized, clean and safe work area
  • participates in required training
  • records all hours worked accurately in company timekeeping system
  • follows safeguards rules and regulations
  • demonstrates the company’s core values
  • complies with company policies and procedures
  • observes all federal, state, local and company safety rules and regulations in the performance of duties
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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