Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
supportive work environment
Job Description
Great Clips is a leading hair salon franchise known for providing high-quality haircuts and exceptional customer service in a friendly and convenient environment. With thousands of locations across the United States and Canada, Great Clips has built a reputation for affordable and accessible salon services complemented by a team-oriented approach. The company prides itself on creating an inviting atmosphere that encourages repeat business through excellent customer experiences, making it a popular choice for clients seeking reliable and skillful hair care. As part of the Great Clips family, employees enjoy being part of a supportive team that values commitment, flexibility, and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or related field preferred
- ability to greet and communicate warmly with customers
- effective communication and interpersonal skills
- ability to handle multiple tasks and work under pressure
- proficient in basic computer operations
- willingness to work flexible hours, including weekends and peak times
- strong organizational skills
- commitment to maintaining cleanliness and salon sanitation
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- strong communication skills
- ability to multitask in a fast-paced environment
- friendly and approachable demeanor
- basic computer skills
- ability to learn and explain online check-in and wait time systems
- experience in retail or salon environment is a plus
- team player mindset
Job Duties
- Warmly greet customers
- communicate and educate the customer on Great Clips processes, online check-in and the wait time monitor
- process transactions and issue receipts
- general knowledge of retail products and the ability to make recommendations
- manage the flow of customers between check in and the service
- maintain cleanliness and sanitation of the front desk and lobby area
- manage answering phone
- inform customers about services
- update customer records with contact information
- assist stylists in maintaining salon cleanliness and sanitation
- commit to work a flexible schedule, including peak times
- provide dedication to great customer service
- work effectively in a fast-paced environment
- resolve customer issues efficiently and effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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