Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Working within in a mission-driven highly engaged environment
A supportive professional workplace with excellent resources
Engaging autonomous atmosphere
Professional development assistance
education assistance program
Public student loan forgiveness program eligibility
401(k) with 5% employer contribution
10 Paid holidays
15+ days of pto annually
Health Insurance
Dental Insurance
Vision Insurance
Subsidized membership to local YMCA branches
Life insurance
short-term disability
long-term disability
Job Description
Community Support Services, established over 35 years ago and based in downtown Akron, Ohio, stands as a dedicated leader in behavioral health care servicing Summit County and its surrounding communities. With nearly 300 highly committed employees, the organization focuses on delivering quality treatment, collaborative care, and achieving effective outcomes for individuals facing severe and persistent mental illnesses. This mission-driven organization emphasizes compassion, professionalism, and support, fostering an environment where innovation and dedication to client well-being are paramount. Dedicated to positive mental health impact, Community Support Services has earned a place as a trusted and respected entity in the behavioral health... Show More
Job Requirements
- high school diploma or ged
- minimum of three years clerical support experience
- basic switchboard and scheduling experience preferred
- strong customer service skills
- excellent organizational communication and attention to detail skills
- ability to work in a team environment
- commitment to confidentiality and hipaa compliance
- proficiency in microsoft outlook
- ability to manage time and meet deadlines
- ability to work non-judgmentally with diverse individuals
Job Qualifications
- high school diploma or ged
- minimum of three years clerical support experience showing skills in data entry alphabetical sorting and more
- basic switchboard and receptionist experience preferred
- strong customer service skills
- excellent organizational attention to detail and communication skills
- ability to work in a team environment
- commitment to confidentiality following rules of hipaa
- proficiency in microsoft outlook
- skill in managing time and meeting deadlines
- ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and or personal beliefs
Job Duties
- maintain the registration process including registering individuals when they arrive notifying appropriate staff of the individuals arrival and monitoring the flow of traffic
- operate a 21-line switchboard receiving screening and routing telephone calls to appropriate staff
- schedule psychiatric appointments for clients and staff in online database credible and notify appropriate staff about appointments
- generate the appointment checklists for the following day’s psychiatric appointments
- update the televox file for appointment reminders daily
- retrieve overnight messages and route these to appropriate staff or return calls as necessary
- maintain adequate supplies for the department ordering additional supplies as needed
- maintain aldi vouchers client checks and bus tickets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: