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Sturdy Memorial Hospital

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Mileage reimbursement
Professional Development
inclusive work environment
Employee assistance program

Job Description

Sturdy Memorial Hospital is a well-established healthcare institution committed to providing exceptional medical services and patient care within the community. Known for its dedication to excellence, the hospital combines advanced technology with compassionate care to ensure every patient receives personalized attention. As a key medical facility, Sturdy Memorial Hospital offers a range of healthcare specialties, supported by a team of highly skilled professionals who strive to uphold the highest standards of safety, quality, and satisfaction. The hospital continually promotes a supportive work environment where teamwork and professional development are encouraged to foster growth and positive outcomes for patients and staff... Show More

Job Requirements

  • Minimum of 1 year of customer service/receptionist experience
  • ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor
  • ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms
  • excellent command of verbal and written English
  • positive interpersonal communication dynamic with strong organizational skills
  • adheres to and respects confidentiality of all protected patient and employee information
  • adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations
  • ability to problem-solve using creative and critical thinking skills
  • detail oriented with the ability to prioritize based on shifting demands
  • self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
  • ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment
  • high school diploma or equivalent
  • ability to effectively communicate with all age levels served within the scope of the position/assigned areas
  • must be able and available to float to other practice locations as needed with reimbursement for mileage

Job Qualifications

  • Minimum of 1 year of customer service/receptionist experience
  • ability to work effectively with internal and external customers while maintaining a professional demeanor
  • excellent command of verbal and written English
  • positive interpersonal communication skills with strong organizational abilities
  • respects confidentiality of all protected information per HIPAA
  • detail oriented with prioritization skills
  • self-starter with ability to work independently and handle multiple tasks in a fast-paced environment
  • basic technology skills including Microsoft Office familiarity
  • experience with Workday a plus
  • high school diploma or equivalent

Job Duties

  • Greet and direct visitors and patients to appropriate destinations
  • perform clerical and receptionist duties in accordance with hospital and departmental policies and procedures
  • use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms
  • maintain confidentiality of all protected patient and employee information following HIPAA regulations
  • demonstrate professional and composed demeanor as the hospital's initial representative
  • prioritize tasks based on shifting demands and handle interruptions effectively
  • solve problems using creative and critical thinking skills

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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