Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible Schedule
Job Description
The Lighthouse, part of Whalar Group, is a pioneering creative campus and studio environment located in Venice, CA. It is designed to serve the Creator Generation by offering a dynamic and innovative platform where creative professionals can learn, make, and belong. This first-ever creative campus provides an inspiring space that integrates state-of-the-art mixed-use content studios and hosts impactful programming tailored specifically for career Creators. With additional campuses planned to open in Brooklyn, NY in Fall 2025 and London/EMEA in 2026, The Lighthouse aims to empower its members by fostering collaboration, growth, and business-building opportunities within a vibrant community of like-minded... Show More
Job Requirements
- Minimum of 2 years experience in hospitality or customer service
- solid understanding or willingness to learn customer relationship management platforms and applications
- excellent attendance and punctuality
- strong problem-solving skills and the superpower of sparking connections
- excellent communication skills
- flexibility to work evenings and weekends
- degree or certificate in arts media production or hospitality is a plus but not required
Job Qualifications
- Minimum of 2 years experience in hospitality or customer service
- solid understanding or willingness to learn customer relationship management platforms and applications
- excellent communication skills
- strong problem-solving skills
- flexibility to work evenings and weekends
- degree or certificate in arts media production or hospitality is a plus but not required
- excellent attendance and punctuality
Job Duties
- Greet and assist members and guests upon arrival providing a warm and professional welcome
- impeccable understanding of campus operations to support in addressing inquiries and providing information about events and services
- manage the day to day operations of the reception area including check-ins scheduling meeting rooms and regular communication with Valet Security and campus leadership
- assist with executing day of the event tasks including setup and check-in for large scale brand partnership events
- become experts on navigating our CRM platform Peoplevine
- collaborate with team members to enhance the member experience and address any issues or concerns
- spark connections and creativity between members through empathy authenticity and joy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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