Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program
Flexible Schedule
Job Description
This job opportunity is with a healthcare facility specializing in elderly and disabled care, likely a nursing home or similar residential care establishment. The facility is committed to providing a positive and supportive environment that promotes the wellbeing, safety, and comfort of its residents. Emphasizing teamwork among the staff and the importance of hospitality, this establishment ensures that every visitor and patient interaction reflects professionalism and warmth. The institution places high value on respect, safety, and confidentiality, ensuring that all residents receive dignified care in a secure, friendly atmosphere. Employees within this organization are expected not only to perform their... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or clerical role preferred
- strong organizational skills
- ability to operate telephone and paging systems
- basic computer skills
- effective verbal and written communication skills
- ability to follow facility policies and procedures
- ability to work as part of a team
- ability to maintain confidentiality
- physical ability to perform duties including standing, sitting, walking, and occasional lifting
- patience and professionalism in dealing with elderly and disabled populations
Job Qualifications
- Organized and detailed in work performance
- good communication skills with excellent self-discipline and patience
- genuine caring for and interest in elderly and disabled people in a nursing facility
- knowledge of customer service principles
- ability to handle phone systems and reception duties
- ability to perform clerical and administrative tasks
- familiarity with safety and confidentiality protocols
- ability to multitask effectively
- ability to maintain composure and friendliness under pressure
Job Duties
- Manages the telephone and switchboard
- operate paging/telephone system as required
- answers calls timely and courteously
- directs calls promptly and accurately
- assists visitors upon arrival to the facility including greeting visitors courteously and giving directions or contacting the person they have come to visit
- ensures all visitors/vendors sign in
- demonstrates customer service skills including smiling, effective greetings, offering assistance, maintaining a neat work area, and focusing attention on the front entrance
- performs other clerical duties such as assisting the administrator with special tasks or projects, mail handling, filing, preparing informational packets and brochures, assisting with administrative duties including filing, posting accounts, data entry, ordering supplies
- attends in-service education programs
- is familiar with standard precautions, exposure control plan, fire drill and evacuation procedures and knows how to use the information
- maintains confidentiality of resident and facility records/information
- protects residents from neglect, mistreatment, and abuse
- protects the personal property of the residents
- performs other duties as directed by the supervisor or administrator
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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