Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Flexible Schedule
Paid Time Off
Health Insurance
Employee assistance program
Training and Development
Job Description
Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the United States. Since its inception, UHS has steadily grown into a prestigious Fortune 500 corporation, with annual revenues reaching $12.6 billion in 2021. The company operates a diverse portfolio of healthcare facilities including acute care hospitals, behavioral health facilities, outpatient centers, ambulatory care access points, an insurance offering, a physician network, and various ancillary services. Its operations extend across many U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom. Headquartered in King of Prussia, Pennsylvania, UHS employs approximately... Show More
Job Requirements
- Must be able to complete new hire requirements such as State of Alaska Background Check and Drug Testing
- Must be able to demonstrate special training, knowledge and skills specific to the reception desk within first three months of employment
- Must complete all mandatory in-services annually
- Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire
- PPD skin test required annually or chest x-ray tri-annually thereafter
- Must be at least 21 years old
Job Qualifications
- High school degree or equivalent
- Two years experience operating a multi-line switchboard preferred
- Ability to perform assignments with minimal supervision
- Ability to work successfully under highly stressful conditions
- Ability to make sound, independent judgments based on scientific and/or ethical principles
- Capable of adapting to varying workloads and work assignments on a constant basis
- Effective comprehensive reading skills
- Strong communication skills, written and verbal
- Working knowledge of computers
Job Duties
- Answers and responds to incoming telephone calls promptly and in a pleasant, courteous, and clear manner
- Carefully screens calls before transferring them to the units and always requests patient’s confidentiality number before transferring
- Uses pages appropriately over the intercom system, speaking clearly and in a moderate tone
- Limits pages to emergencies, caller requests, or authorized announcements
- Screens all visitors before allowing them to proceed past the hospital lobby, ensuring all visitors check in and out
- Supports the hospital’s safety and security programs and complies with policies and procedures
- Remains calm and efficient in crisis situations
- Works closely with the Intake department and follows procedures when prospective patients arrive
- Keeps the hospital lobby areas clean and tidy at all times
- Signs for and receives incoming deliveries and notifies the receiver
- Greets and responds to applicants for employment and notifies them of how to apply online
- Reads the communication log daily for new and recent communication
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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