Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
This position is with a reputable nursing facility dedicated to providing exceptional care and comfort to elderly and disabled residents. The facility prioritizes creating a welcoming and supportive environment both for its residents and visitors, emphasizing teamwork among employees and utmost respect for resident rights and dignity. Known for its commitment to quality service and compassionate care, the nursing home fosters an atmosphere that promotes safety, empathy, and professionalism in every aspect of its operations. Employing a range of healthcare and administrative staff, the facility ensures that residents receive comprehensive support tailored to their unique needs.
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Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- strong verbal communication skills
- ability to handle multiple phone lines and visitors simultaneously
- proficiency with basic office equipment and computer systems
- ability to maintain confidentiality and handle sensitive information
- ability to work independently and as part of a team
- physical ability to perform essential duties including standing for extended periods
- willingness to attend in-service education programs
Job Qualifications
- Organized and detailed in work performance
- good communication skills
- excellent self-discipline and patience
- genuine caring for elderly and disabled people
- ability to comply with residents' rights and facility policies and procedures
Job Duties
- Manage the telephone and switchboard
- operate paging/telephone system as required
- answer calls timely and courteously
- direct calls promptly and accurately
- assist visitors upon arrival to the facility by greeting them courteously
- provide directions or contact the person they have come to visit
- ensure all visitors/vendors sign in
- demonstrate customer service skills in every interaction including smiling and greeting effectively
- maintain a neat and orderly work area
- focus attention on the front entrance and demonstrate awareness of the environment
- perform clerical duties such as assisting administrator or others with special tasks or projects
- handle mail and filing as needed
- prepare informational packets and brochures
- assist with administrative duties including filing, posting accounts, data entry
- order supplies as directed
- attend in-service education programs
- be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures
- maintain confidentiality of resident and facility records
- protect residents from neglect, mistreatment, and abuse
- protect personal property of residents
- perform other duties as directed by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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