Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program

Job Description

Discovery Management Group is part of the Discovery Senior Living family of companies, an industry leader known for its commitment to performance, innovation, and lifestyle customization within the senior living sector. Ranking among the two largest senior living operators in the United States, Discovery Management Group specializes in managing and enhancing senior living communities throughout the country. Their mission focuses on combining operational excellence with lifestyle personalization to serve over 6,500 residents nationwide. With decades of experience in senior care, the company is dedicated to fostering environments where seniors can thrive, feeling supported, respected, and valued within their communities.

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Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members
  • tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as hairdresser and transportation
  • Maintains and keeps desk and entry area neat and organized
  • Organizes and distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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