Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Job Description
Western Dental and Brident Dental are respected dental care providers committed to delivering high-quality dental services to patients in modern, fully equipped facilities. They operate a network of state-of-the-art dental practices that focus on patient comfort, clinical excellence, and innovative dental care. As a well-established dental healthcare group, Western Dental / Brident Dental are dedicated to fostering a collaborative and supportive team environment where dental professionals and support staff can thrive and advance in their careers. This unique opportunity places a receptionist at the heart of the patient experience, offering the chance to be the welcoming face of the practice.... Show More
Job Requirements
- High school diploma or equivalent
- Experience with multi-line phone systems and computer use
- Strong verbal and written communication skills
- Ability to handle cash transactions accurately
- Attention to detail
- Friendly and personable demeanor
- Willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Some training or experience in using multi-line phones and computers
- Excellent communication and interpersonal skills
- Strong organizational skills
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred
- Basic knowledge of dental office procedures is a plus
Job Duties
- Customer service by acknowledging, smiling and greeting patients upon arrival and dismissal
- Respond to patient questions and concerns according to company policies
- Answering telephones
- Scheduling appointments
- Maintaining appointment book
- Confirming appointments
- Follow up on no shows and cancellation of appointments
- Register patients on sign in sheet
- Chart filing
- Cash handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- Perform duties as requested by the Office Manager or the PDM
- Support strategic local marketing initiatives that drive brand awareness and new patient growth
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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