Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401K with company match
Parental leave
Paid Time Off
Holiday pay
sick pay
unique company culture
Leadership and career development programs

Job Description

Educational Media Foundation (EMF) is a leading nonprofit, multi-platform media organization dedicated to drawing people closer to Christ through its various ministries. Founded in 1982 in Santa Rosa, California, EMF began with a single radio station and has since grown into the nation’s premier Christian media company. Today, EMF operates the two largest Christian music radio networks, K-LOVE and Air1, which broadcast through more than 1,000 signals nationwide and provide streaming audio worldwide. In addition to radio, EMF offers a broad array of media ministries including podcasts, books, films, concerts, and special events. Employing nearly 500 people across offices in... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year of experience in customer service, reception, or other administrative role
  • excellent interpersonal skills with the ability to develop sincere business and ministry relationships
  • strong verbal and written communication skills
  • demonstrated ability to work independently, exercising sound judgment while meeting established goals
  • strong self-management abilities to accomplish tasks in a timely manner
  • basic knowledge of Microsoft Office applications
  • project management experience preferred
  • commitment to the culture, mission and values of K-LOVE and Air1
  • demonstrated commitment to the social sector with a passion for our mission and values

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year of experience in customer service, reception, or other administrative role
  • excellent interpersonal skills with the ability to develop sincere business and ministry relationships
  • strong verbal and written communication skills
  • demonstrated ability to work independently, exercising sound judgment while meeting established goals
  • strong self-management abilities to accomplish tasks in a timely manner
  • basic knowledge of Microsoft Office applications
  • project management experience preferred
  • commitment to the culture, mission, and values of K-LOVE and Air1
  • demonstrated commitment to the social sector with a passion for our mission and values

Job Duties

  • Greet and welcome all visitors, vendors, and contractors in a professional, courteous manner
  • ensure sign-in procedures and security guidelines are followed
  • create and issue guest, visitor, contractor, and temporary team member badges in accordance with ministry guidelines
  • coordinate with security on badge activation
  • maintain accurate manual and electronic logs for all badges issued and visitors received
  • uphold ministry policies for visitor management, including issuing badges and maintaining sign-in/out records
  • ensure compliance with purchase card industry (PCI) standards and ministry policies for team members, contractors, and visitors while managing facility access at the front desk
  • answer incoming phone calls promptly and professionally, following front desk call procedures
  • manage incoming packages and other deliveries, including receiving, sorting, notifying recipients, and distributing items to appropriate departments
  • prepare outgoing shipments as needed
  • maintain basic office supplies for the reception area, requesting replenishment as necessary
  • coordinate meeting room reservations for front lobby conference spaces, ensuring they are prepared and equipped for guests
  • provide basic information to visitors and callers regarding ministry programs, directions, and events, using approved scripts or reference materials
  • assist with internal communication distribution, such as posting approved notices in the reception area or sharing with relevant distribution lists
  • support hospitality for on-site events by greeting attendees, assisting with check-in, and ensuring refreshments or materials are ready for guest-facing gatherings
  • ensure reception area readiness by conducting periodic walk-throughs to confirm cleanliness, literature displays, and visual branding meet ministry standards
  • perform data entry, maintain organized records of visitor activity, and update contact lists as assigned
  • maintain a neat, organized, and welcoming reception area that reflects ministry values
  • provide administrative support for special projects, mailings, data entry, and other tasks assigned
  • may occasionally be required to work overtime and off hours on special occasions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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