Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid vacation
Paid sick leave
Holiday pay
Floating holiday
Health savings account
Health Reimbursement Arrangement
basic life insurance
AD&D insurance
Paid family medical leave
Employee assistance program
Pet insurance
legal insurance
IDShield
accident insurance
critical illness insurance
hospital insurance
401k
Life insurance
College savings plan
Job Description
Sunrise Services Inc. is a dedicated social services agency committed to serving vulnerable populations within the community, particularly individuals who are elderly, disabled, or facing mental health challenges. Through a comprehensive range of programs that include caregiving, behavioral health resources, and vocational services, Sunrise addresses unmet needs with compassion and professionalism. Their Supported Living program provides assisted-living services tailored to adults with various developmental disabilities, supporting their independence and enhancing quality of life by offering the necessary assistance for daily living tasks.
The role of the Client Relations Facilitator, also referred to as a Receptionist, is pivotal within t... Show More
The role of the Client Relations Facilitator, also referred to as a Receptionist, is pivotal within t... Show More
Job Requirements
- High school diploma or equivalent
- One year minimum receptionist, secretary, administrative assistant experience (working with the public)
- Obtain CPR/First Aid Certification within 90 days of hire
- Obtain valid Driver's License within 90 days of hire
- Strong verbal and written communication skills
- Ability to use office equipment including phone systems, fax machines and copy machines
- Proficient with Microsoft 365 applications
- Exceptional customer service skills
- Capability to multitask in a fast-paced environment
- Strong organizational and time management skills
- Ability to lift 50lbs
- Ability to climb stairs and ladders
- Professional conduct and appearance
- Willingness to engage in long periods of sedentary activity
- Familiarity with multi-line phone system
- Excellent phone and voice etiquette
- Self-motivated and able to work independently
- High degree of diplomacy in interaction with people in all situations
- Adherence to professional standards
Job Qualifications
- High school diploma or equivalent
- One-year minimum receptionist, secretary, administrative assistant (working with the public), or office management preferred
- Obtain CPR/First Aid Certification, and Driver's License within 90 days of hire
- Strong verbal and written communication skills
- Experience or ability to learn use of office equipment such as modern phone systems, fax machines, copy machines
- Proficiency with Microsoft 365 including Outlook, Word, PowerPoint, Excel, SharePoint and OneDrive
- Exceptional customer service skills
- Ability to multitask and operate in a fast-paced environment
- Strong organizational skills with attention to detail and time management
- Ability to lift 50lbs
- Ability to climb stairs and ladders
- Acts with professionalism at all times
- Excellent interpersonal, written, and oral communication skills
- Excellent phone and voice etiquette
- Self-motivated, works independently, able to prioritize work
- Professional appearance
- High degree of diplomacy in interactions
Job Duties
- Responsible for opening and closing the Main Office Building lobby and keeping lobby area clean
- Provide timely, proactive, and professional customer service to all internal and external Sunrise customers
- Welcomes visitors by greeting them, in person or on the telephone
- answering questions and referring inquiries to the appropriate person
- Monitor, process, and direct voicemails left on the main phone line
- Supports the QA work group with administrative tasks and prioritizes the connection of calls and messages from DDA, RCS, APS and other external partners
- Maintains employee and department directories
- Routes calls to SL work groups and other divisions and departments
- Functions involving the Copy Room include completing projects as assigned, keeping the room neat and organized, monitoring and reporting stock levels, and requesting maintenance and service as needed
- Functions involving the garage storage include keeping the area neat and organized, monitoring and reporting stock levels and reporting broken or damaged products
- Office Bathroom duties include keeping area neat and organized, monitoring and reporting stock levels and restocking supplies as needed
- Break Room duties include making coffee, monitoring, and maintaining the neatness of the room, including cleaning out the refrigerator and freezer once per week
- Reports any issues with vehicles and 811 building and property to the SL Director
- Set up, coordinate and conduct group activities for Community Living participants including fitness, social skills, arts/crafts, games
- Research and design one-time and regularly-occurring events including identifying and obtaining supplies and equipment, and scheduling the rooms or other areas
- Create and distribute flyers and other forms of advertising for the events
- Minimal driving required to pick up items from the store
- Ensure that the events promote, provide support and/or teach skills to participants in health and safety, power and choice, positive recognition of self and others, integration into the physical and social life of the community, developing relationships, and promoting competence and self-reliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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