Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Five Star Senior Living is a leading provider in senior living services, dedicated to enriching and inspiring the journey of life for its residents. The company prides itself on a supportive culture that values the vitality, energy, and caring nature of its team members. This culture not only fosters an environment of compassion and respect but also emphasizes personal and professional growth opportunities for employees. Five Star Senior Living operates numerous communities across the country, each designed to provide exceptional care and a welcoming atmosphere for seniors who seek quality living arrangements with personalized services in a comforting environment.
The Concierge... Show More
The Concierge... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass State and Company criminal background/drug screens
- Demonstrates effective time management skills
- High school diploma or equivalent required
- Previous experience in concierge, receptionist, or customer service role, preferably in senior living or hospitality
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite and other relevant software
- Ability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- Provide information and recommendations about local attractions, services, and amenities
- Answer and direct incoming calls promptly and professionally, taking messages as necessary
- Manage front desk operations, ensuring the area is neat, organized, and welcoming
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
- Handle inquiries and provide accurate information about the community, including services, events, and policies
- Assist with the coordination and communication of resident activities and events
- Support residents with minor administrative tasks such as scheduling appointments and making copies
- Manage incoming and outgoing mail and packages, ensuring timely distribution to residents
- Maintain inventory of office and concierge supplies, placing orders as needed
- Assist with the preparation and distribution of resident newsletters and notices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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