Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k
Paid time to volunteer in your local community
Job Description
Cypress Dentist Office operates as a prominent dental practice dedicated to delivering exceptional oral healthcare experiences. As part of the healthcare industry, this establishment is known for its commitment to both patients and employees, aiming to foster a nurturing environment conducive to personal and professional growth. The office prides itself on a team-oriented culture where experienced professionals collaborate to provide a perfect patient experience. By joining the Cypress Dentist Office, new team members gain exposure to industry-best practices, learn advanced operational processes, and contribute directly to the health and satisfaction of their patients. The work environment balances professionalism with approachability,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Prior course work or training in dentistry, insurance, or business preferred
- Knowledge of office practices, technology applications, and patient insurances
- Strong communication and interpersonal skills
- Ability to handle confidential patient information
- Ability to work independently and as part of a team
- Good organizational and time management skills
- Computer proficiency
- Ability to maintain professional appearance and demeanor
- Compliance with company, state, and federal policies and regulations
Job Qualifications
- High School Diploma or general education degree (GED)
- Prior course work or on-the-job training in dentistry, insurance, or business preferred
- Knowledge of office practices, technology applications and patient insurances
- Energetic self-starter with results oriented mindset
- Flexible, empathetic, passionate, and ethical patient advocate
- Data driven and process focused operator with computer proficiency
- Financial acumen with understanding of profit drivers and metrics
- Influential with active listening and behavior observation skills
- Self-motivated and reliable
- Effective time and task management abilities
- Excellent interpersonal, oral and written communication skills
- Ability to maintain confidentiality of patient records
- Organized and detail-oriented with ability to work in a fast-paced environment
Job Duties
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
- Schedule appointments that result in each healthcare provider having a smooth, productive day
- Interact and communicate with patients and guests in the reception area during their wait time
- Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- Ensure that all tasks on the front office checklist are completed daily
- Post payments to patient accounts in accordance with Company policies
- Serve as Subject Matter Expert in practice management system regarding patient registration, e-check in, ensuring account information is accurate and up to date
- Be efficient in patient check-in, obtaining necessary consents and promptly notifying back office of patient arrival and pertinent information
- Confirm all patient appointments in accordance with office confirmation policies a minimum of 2 days in advance
- Ensure all patient messages received from the Contact Center are returned and resolved timely
- Participate actively in daily morning huddles, monthly team meetings and other required meetings
- Understand business imperatives and how the role impacts metrics
- Demonstrate stewardship of the PDS Brand by making decisions consistent with brand framework
- Support clinician on patient education regarding the Mouth-Body Connection
- Maintain professional appearance and demeanor according to company policies
- Ensure compliance with Company, State, Federal and regulatory bodies
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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