Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible Schedule
Job Description
This job opening is with a reputable nursing facility dedicated to providing exceptional care to elderly and disabled residents. The nursing home prioritizes creating a welcoming and supportive environment, ensuring that all visitors, residents, and staff feel comfortable and secure. As a specialized healthcare provider, the facility focuses not only on medical care but also on the overall well-being of its residents, promoting dignity, respect, and safety in every aspect of their daily lives. The organization values teamwork among employees to maintain a warm and hospitable atmosphere that enhances the quality of life for those in their care.
The posit... Show More
The posit... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or clerical role preferred
- Ability to handle multiple phone lines and direct calls accurately
- Strong interpersonal skills
- Basic computer skills
- Ability to maintain confidentiality
- Physical ability to perform required duties including standing and walking
- Commitment to patient privacy and safety protocols
Job Qualifications
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for elderly and disabled people
- Knowledge of residents' rights and facility policies
- Ability to perform essential duties as outlined
- Awareness of safety and emergency procedures
Job Duties
- Manages the telephone and switchboard
- Operates paging and telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Assists visitors upon arrival to the facility
- Greets visitors courteously
- Ensures all visitors and vendors sign in
- Demonstrates customer service skills via phone and in person
- Maintains neat and orderly work area
- Performs clerical duties such as mail handling, filing, and preparing informational packets
- Assists with administrative tasks including filing, posting accounts, and data entry
- Orders supplies as directed
- Attends in-service education programs
- Maintains confidentiality of resident and facility information
- Protects residents from neglect and abuse
- Protects personal property of residents
- Performs other duties as directed by supervisor or administrator
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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