Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Employee assistance program

Job Description

Bankruptcy Affiliates Law Firm, located in Chattanooga, Tennessee, is a specialized legal firm focusing on bankruptcy-related legal services. With a reputation for providing exceptional client service and maintaining high standards of professionalism, this firm has established itself as a trusted destination for individuals and businesses seeking expert bankruptcy legal assistance. As part of its commitment to excellence, the firm fosters a positive, organized, and professional working environment conducive to supporting both its clients and staff effectively.

The firm is currently seeking an experienced Front Desk Receptionist to join its team on a full-time basis. This vital role serves a... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of experience in front desk or customer relations role
  • proven experience with multi-line telephone systems
  • proficiency in Microsoft Office Suite, especially Excel
  • excellent communication and interpersonal skills
  • ability to manage multiple tasks and work under pressure
  • strong organizational and time management abilities
  • ability to maintain confidentiality
  • dependable and punctual

Job Qualifications

  • 2+ years of verifiable experience as a switchboard operator or front desk customer relations
  • must have multi-line (5+) experience
  • high level of proficiency in MS Office, specifically Excel
  • ability to consistently deliver highest quality work under pressure and very short deadlines
  • high level of personal integrity and ethics
  • positive outlook
  • maturity and good judgment
  • ability to maintain confidentiality and handle sensitive information
  • must possess a high level of detail orientation and accuracy
  • must be reliable

Job Duties

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls
  • maintain a high level of professionalism when dealing with new and existing clients on the phone and in the office lobby
  • answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
  • operate communication systems, such as telephone, switchboard, or public address
  • page individuals to inform them of telephone calls, using paging or interoffice communication equipment
  • relay or route written or verbal messages
  • perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules
  • process incoming, return or outgoing mail, packages, or deliveries
  • perform administrative support tasks as needed
  • greet visitors, log them in and out of the facility, and contact employee escorts
  • answer simple questions about clients' businesses, using reference files
  • stamp messages with time and date and file them appropriately
  • perform various cash handling tasks, such as collecting payments and recording receipts for services
  • responsible for timely distribution of initial intake documents to new clients, and the retrieval and data entry of said new clients
  • file and maintain comeback files
  • transmit information or documents to customers using computer, mail or facsimile machine
  • provide information about establishment, such as location or offices, parking, employees within the organization, or services provided
  • process and prepare memos, correspondence, or other documents
  • keep a current record of staff members' whereabouts and availability
  • perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
  • maintain new client files for caseworkers
  • keep conference room, copier, and refrigerator stocked daily
  • log telephone system on at the beginning of the day, and off at the end of the day

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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