Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Retirement Plan
Employee Discounts
Professional Development
Job Description
PetVet Care Centers is a leading network of veterinary hospitals dedicated to providing exceptional care for pets and reliable support for their owners. With more than 420 hospitals across the United States and a dedicated team exceeding 11,000 professionals including over 1,700 veterinarians, PetVet Care Centers stands out as a comprehensive provider in animal health care. Their model emphasizes partnership, collaboration, and local medical autonomy, empowering individual hospitals to maintain high quality care tailored to their communities, while benefiting from robust national-level resources and professional networks. The organization is deeply committed to a Culture of Care that focuses not only... Show More
Job Requirements
- minimum of 1 year experience in medical or veterinary reception required
- minimum of 1 year experience in ER veterinary reception preferred
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- flexibility in scheduling, including weekends and holidays
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Qualifications
- minimum of 1 year experience in medical or veterinary reception required
- minimum of 1 year experience in ER veterinary reception preferred
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills, providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- flexibility in scheduling, including weekends and holidays
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- provides excellent customer service in-person, over the phone, and during high-stress situations
- manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- handles basic medical emergencies for pets and owners, ensuring safety and well-being
- assists with medication pickups, inquiries, and provides information about services and products
- inputs and manages data in practice management software, including billing and accounts
- assists with retail sales, weighing pets, processing faxes, and maintaining records
- reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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