Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
wellness programs

Job Description

Five Star Senior Living is a premier organization dedicated to providing exceptional senior living experiences through compassionate care and a supportive community environment. Our commitment is rooted in enriching and inspiring the journey of life for our residents, ensuring they live with dignity, comfort, and joy. As a company, we prioritize the wellbeing and professional growth of our team members, recognizing that their dedication and energy are vital to our mission. We offer meaningful opportunities for personal and career development within a culture that fosters respect, empathy, and advancement.

The Concierge-Receptionist role at Five Star Senior Living is a piv... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass state and company criminal background/drug screens
  • Demonstrates effective time management skills
  • High school diploma or equivalent required
  • Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • Strong interpersonal and communication skills, with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • Strong interpersonal and communication skills, with a friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
  • Ability to work flexible hours, including evenings, weekends, and holidays

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
  • Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
  • Provide information and recommendations about local attractions, services, and amenities
  • Answer and direct incoming calls promptly and professionally, taking messages as necessary
  • Manage front desk operations, ensuring the area is neat, organized, and welcoming
  • Maintain and update resident and visitor logs, ensuring accurate and up-to-date records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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