Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Great Clips is a leading hair salon franchise known for its customer-focused approach and accessible hair care services. With over 4,000 salons across North America, Great Clips has established itself as a top choice for convenient, affordable, and quality haircuts. Each salon operates with a team-based structure that ensures clients receive a welcoming, seamless experience from check-in to the completion of their service. The brand’s commitment to outstanding customer service and operational excellence has helped it grow into one of the most recognized names in the hair care industry. Whether it’s a quick trim or a complete style makeover, Great... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role preferred
- Availability to work flexible hours including evenings and weekends
- Basic computer skills
- Ability to stand for extended periods
- Reliable transportation to and from work
Job Qualifications
- Excellent communication skills
- Strong interpersonal skills
- Basic math and cash handling abilities
- Ability to multitask effectively
- Customer service experience preferred
- Familiarity with salon operations or appointment scheduling systems is a plus
- Positive attitude and friendly demeanor
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendation
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commitment to work a flexible schedule, including peak times
- Dedication to great customer service
- Ability to work in a fast-paced environment
- Ability to efficiently and effectively resolve customer issues
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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