Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
ScionHealth is a leading healthcare organization dedicated to providing exceptional care and support to patients and their families. With a focus on creating a compassionate environment, ScionHealth values every voice within its community, empowering caregivers to excel in their roles. The company is committed to fostering a culture of collaboration, courage, and curiosity, encouraging its team members to embrace challenges and innovative ideas. ScionHealth operates with a patient-centered approach, ensuring high-quality service delivery while supporting the well-being of its staff. This approach not only enhances patient outcomes but also promotes a positive and inclusive workplace culture where every employee feels... Show More
Job Requirements
- Must read, write and speak fluent English
- must have good and regular attendance
- performs other related duties as assigned
Job Qualifications
- High school diploma or equivalent
- on the job or equivalent training/experience in a healthcare setting
Job Duties
- Operates telephone switchboard to relay incoming, outgoing and interoffice calls
- greets and receives visitors and directs as appropriate
- contacts and meets with families to sign admission paperwork timely when requested
- performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges
- courteously answers, routes and screens outside calls to the proper department or extension number
- transfers calls, takes accurate messages and/or holds calls when necessary
- answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance
- greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon
- directs to proper location as needed
- pages code blue, fire alerts, stat calls, emergency calls per protocol
- maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area
- maintains an alphabetical and numerical log of patient's names, room numbers and telephone extensions to expedite the relaying of calls
- notifies clinical leadership of emergency patients entering the hospital
- receives disaster information, notifies proper personnel and departments
- signals all clear when appropriate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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