
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Job Description
Camping World is a leading retailer specializing in recreational vehicles, outdoor gear, and related services, dedicated to enhancing the outdoor experience for adventure enthusiasts across the United States. With a widespread presence and a commitment to customer satisfaction, Camping World offers a comprehensive selection of products and services that cater to both novice campers and seasoned outdoor travelers. Their expert team is passionate about providing exceptional customer service and support, making every customer journey seamless from purchase to the great outdoors. This well-established company is continually growing, fostering a dynamic workplace culture that encourages professional development and values forward-thinking individuals... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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